You don't have time to check every charge. We do.
Running a business means bills get paid, not read. We read them, find what you were overcharged, and put the money back in your pocket. You pay nothing unless we recover something, and then it's 30% of what comes back.
One PDF. No account, no card, no sales call. In about a minute you'll see what we read off your bill and whether we cover your utility.
We start with electricity, because your utility's rates are filed with the state in public and we can prove to the cent what you should have paid. Send any bill and we'll tell you what we can do with it.
The demand charge was based on the wrong month
This customer's rate lets the utility bill demand at half of their highest month in the past year. The utility used a higher figure than the rate allows.
Sheet 5-27 para 3(b), 34th Revised
Sheet 5-26, demand charge table
filed copy on hand, checked 2026-08-20
Every dollar we claim points to a page you can look up. If we can't point to one, we don't claim it.
Utility rates are all we do. We're specialists, not generalists.
A commercial rate schedule runs hundreds of pages and changes every time your utility files a rate case. Almost no business reads theirs. We read them for a living, and we build our own copy of each utility's rate book so we can recalculate a bill to the cent.
That's slower than buying a rate database, and it's the reason our numbers hold up when a utility pushes back.
We're validating our first utility now. Send a bill and we'll tell you where it stands.
We add a utility once we have validated its rate book against the filed copy. Send a bill and we'll tell you if yours is on the list.
We work from filed documents
Our rates come from the rate book your utility files with the state, not from a third party's summary of it.
Every rate is validated before we use it
We check each rate, charge and clause against the utility's filed rate book, and we record which page it came from. A rate we haven't validated is never used on a claim.
We know the rules for disputes
Each state sets how long a utility has to answer a billing dispute and how far back you can go. We work to your state's rules, not a generic script.
Three steps. You do the first one and sign one form. We handle the rest.
Send us one bill
Upload a PDF, or forward the email your utility already sends you. We pull the charges off it and check that they add up to the total printed on the bill.
If they don't add up, we stop and a person looks at it. We'd rather be slow than send your utility a number we can't stand behind.
We redo the math
We take the rate schedule, riders and clauses your utility had on file for your exact service dates, and recalculate the bill from scratch. Then we compare it to what you were charged.
This takes two to three business days. You'll see every line of it.
We file it and stay on it
You sign a one-page form letting us talk to your utility about billing. That's the last thing you have to do. We send them the recalculation with the pages it cites, follow up on schedule, answer their questions, and take it to the state commission if they're wrong and still say no.
Most utilities answer in 10 to 30 business days. Budget six to ten weeks end to end.
Six places commercial bills go wrong
None of these are opinions about what a fair price would be. Each one is a calculation your utility's billing system can get wrong, and usually nobody checks.
Demand charges based on old peaks
Many rates bill you for a share of your highest usage month from the past year, not just this month. Use the wrong month and one busy week costs you for the next eleven.
Wrong meter multiplier
Big meters record a fraction of your real usage, and the utility multiplies it back up. If that multiplier is typed in wrong, every unit on your bill is wrong with it.
Riders charged the wrong way
Fuel, capacity and recovery charges each apply to a specific part of your bill for a specific date range. Applied to the wrong subtotal, or after the end date, you're simply paying too much.
You're on the wrong rate
Businesses stay on the rate that suited them years ago. Add equipment, change your hours or build out, and a different rate may now be the correct one. The gap shows up every month.
Temporary rates that were never trued up
While a rate case is open, utilities charge provisional rates and settle up later. Those periods are where extra charges get applied too widely and the refund gets forgotten.
Power factor and minimum bills
Penalties, credits and minimum charges are calculated from meter readings. Wrong reading in, wrong charge out, every single month.
The questions we get asked before anyone sends us a bill
Most of them come down to three things: is my information safe, can this backfire on me, and how does the money actually reach me. Here are the answers.
Is my information secure?
Your account number is encrypted and shown with most of its digits hidden, to you and to our own staff. Every file you send is virus-scanned before anyone opens it, and your data sits in its own space that no other customer can reach.
We don't sell it, share it, or send you marketing you didn't ask for. You can download everything we hold or ask us to delete it, from your account settings, whenever you want.
Can this get me in trouble with my utility?
No. You are asking your utility to check its own math against its own filed rate. That is a normal billing question, handled by the same group that issues corrections every month, and it has no effect on your service, your deposit or your standing.
Bill reviews are ordinary commercial practice. Larger companies have been doing this for decades with in-house staff. You are allowed to check your bill, and you are allowed to have someone check it for you.
Is what you're doing legal?
Yes. Your utility's rates are filed with your state's utility commission and it is required to bill them as filed. Asking it to correct a bill that departs from them is the process your state built for exactly this.
You sign a one-page letter naming us as the people who may discuss your billing with that utility. That is a standard authorization, the same kind you'd sign for an accountant.
How do I actually get paid?
Your utility either credits your account or sends you a check. The money goes straight to you. We never receive it, hold it, or route it through an account of ours.
After it arrives, we invoice you for 30% of it. So you have the money before you have the bill, every time.
What exactly am I signing?
Two things, and you can read both first. A fee agreement that says 30% of what's recovered and nothing otherwise. And the one-page authorization letter for one named utility.
That letter does not let us switch your supplier, change your service, open or close an account, or agree to anything on your behalf. It covers billing questions for the account you name, and you can cancel it in writing whenever you want.
30% sounds like a lot.
It is a big share of the money. It's also 30% of an amount you would not otherwise have, and 30% of nothing is nothing. We don't charge for the audit, the time, the filing, or the months we spend chasing your utility.
If you'd rather do this yourself, you can. Your utility's rates are public, your bill is yours, and your state has a process. We're selling the reading, the math and the persistence.
Why hasn't anyone caught this already?
Your utility's billing system charges the rate it was set up with. Nobody there recalculates your bill from the rate book each month, and rate cases change the rules underneath it.
Your bookkeeper checks that the bill got paid, not that the rate was right. Those are different jobs, and the second one needs the rate book open.
Is my utility covered?
Maybe, and we'll tell you in about a minute. We build each utility's rate book by hand, so our coverage is real but limited. Send a bill and the first thing you'll learn is whether we can audit it.
If we can't, we'll say so and tell you roughly when we could. We won't take your authorization and figure it out later.
30% of what you get back. That's the whole price.
Most firms in this business won't print a number. Ours is here, and what counts as "recovered" is spelled out in your agreement before we file anything.
See the full fee termsNo retainer, no hourly rate, no setup fee.
Nothing for findings your utility turns down.
Invoiced after your credit or refund arrives, never before.
Cancel in writing any time.
You can watch the whole thing happen
Not a PDF in your inbox six weeks later. You get an account showing every bill you sent, every problem we found and the page it comes from, where each claim stands with your utility, and every dollar.
Your account number is encrypted and shown with most digits hidden, to you and to us.
Every file you upload is virus-scanned before anyone opens it.
Add your bookkeeper so they can pull statements and invoices without seeing your fee agreement.
Claim #4790 · Warehouse, Dock 2
with the utilityWe finished the audit, found two problems, sent them to your utility, and we chase them again if they don't answer on schedule.
Start with one bill. A minute from now you'll know if it's worth going further.
No account, no card, no call. If we can't help you, we'll tell you that.